We want you to be completely satisfied with your purchase. If something isn’t right, we’re happy to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in its original condition
• Be returned in the original packaging
• Include any accessories or items that came with the order
• Have proof of purchase or your order number

For hygiene reasons, opened or used personal-care products may not be eligible for return unless they are faulty or arrive damaged.

Damaged or Faulty Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue as quickly as possible.

Refunds

Once your return has been received and inspected, we’ll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.

Original shipping costs are generally non-refundable unless the item was faulty, damaged, or we made an error with your order.

Return Shipping

Unless the item is faulty, damaged, or incorrect, the customer is responsible for the cost of return shipping.

We recommend using a tracked shipping service, as we cannot be responsible for returns that are lost in transit.

How to Start a Return

To request a return, please contact us through our customer support email with:

• Your order number
• The reason for the return
• Photos of the item, if applicable

We’ll provide you with the next steps for returning your order.

Important

We reserve the right to refuse returns that do not meet the requirements outlined above.

This policy does not affect any rights you may have under applicable consumer protection laws.